Frequently Asked Questions

SkillMynte is an AI-powered learning platform designed to help you master coding and technology skills. We offer comprehensive courses in HTML, CSS, JavaScript, and other programming languages, supported by our intelligent AI tutor that provides personalized guidance and feedback.

Our platform is specifically designed for tech learners, with content and pricing tailored to our local market.

Our AI learning assistant analyzes your progress, identifies areas where you need improvement, and provides personalized recommendations. It can:

• Answer your coding questions in real-time
• Suggest relevant practice exercises based on your skill level
• Provide instant feedback on your code
• Adapt the learning path to match your pace and goals

Think of it as having a personal coding tutor available 24/7!

SkillMynte offers three flexible subscription plans to suit different learning needs and budgets:

All plans give you full access to all courses and AI learning support.

With any SkillMynte subscription, you get:

• Unlimited access to all coding courses (HTML, CSS, JavaScript, Python, and more)
• 24/7 AI-guided learning support and personalized feedback
• Practice projects and coding challenges
• Progress tracking and skill assessments
• Downloadable course materials and resources
• Community forums to connect with other learners
• Certificate of completion for each finished course

Yes, you can cancel your subscription at any time through your account settings. If you cancel:

• Monthly and yearly plans: You'll retain access until the end of your current billing period
• Lifetime plan: No cancellation needed as it's a one-time payment

We don't lock you into long-term contracts. You're free to cancel whenever you want.

Due to the digital nature of our services, we generally do not offer refunds for subscription fees. However, we do provide a 7-day satisfaction guarantee for new subscribers.

We offer multiple payment options convenient for Nigerian users:

• Debit/Credit cards (Visa, Mastercard, Verve)
• Bank transfers
• USSD payments
• Mobile money

All payments are processed securely through our Nigerian payment partners. Your financial information is encrypted and never stored on our servers.

Yes! When you successfully complete any course on SkillMynte, you'll receive a digital certificate of completion that you can download, print, or share on professional networks like LinkedIn.

Our certificates:

• Include your name, course title, and completion date
• Feature a unique verification code for authenticity
• Are recognized by Nigerian tech employers

These certificates demonstrate your commitment to learning and can enhance your job applications.

Yes, you can download course materials, videos, and exercises for offline access through our mobile app. However, some features require an internet connection:

• AI-guided learning support
• Code submission and feedback
• Progress synchronization
• Community forums

We designed this feature specifically for Nigerian learners who may have intermittent internet access.

We offer comprehensive courses in both foundational and advanced programming languages:

• Web Development: HTML, CSS, JavaScript, React, Node.js
• Backend Development: Python, PHP, Java, C#
• Mobile Development: Swift (iOS), Kotlin (Android), React Native
• Data Science: Python, R, SQL, Data Visualization
• Other Technologies: Git, Docker, AWS, API Development

We continuously add new courses based on industry trends and learner demand.

Absolutely! We provide multiple support channels to ensure you never get stuck:

• AI Learning Assistant: Available 24/7 for instant help with coding questions
• Human Support Team: Available Monday-Friday, 9am-6pm WAT
• Community Forums: Get help from fellow learners and instructors
• Email Support: support@skillmynte.com (response within 24 hours)
• Live Chat: Available on our website during business hours

Our support team consists of experienced developers who understand the unique challenges Nigerian learners face.

Yes, we take your privacy and data security very seriously. We implement:

• End-to-end encryption for all data transmissions
• Secure servers with regular security updates
• Strict access controls to protect your personal information
• Compliance with Nigerian data protection regulations
• Regular security audits and vulnerability testing

We never sell your personal data to third parties. For more details, please review our Privacy Policy.

SkillMynte is designed to work seamlessly across all your devices:

• Web Browser: Access through any modern browser (Chrome, Firefox, Safari, Edge)
• Mobile App: Available for iOS and Android devices
• Tablet: Optimized for iPad and Android tablets

Your progress syncs automatically across all devices, so you can start a lesson on your computer and continue on your phone.